Communication & Tips for Parents
Communication & Tips for Parents
Woodland D50 understands the importance of timely and accurate information during an emergency and we are committed to communicating with district families and providing updates throughout the incident. Please understand that depending on the type of emergency, district and school leaders may be directly involved in the emergency response, or displaced by the emergency. We may also be limited in the information we can share depending on the instructions we receive from first responders, or in respect to student privacy issues.
We have assembled the following Communication Tips for Parents to help you know what to expect, and to give you the information you need to partner with us before, during, and after an emergency.
Make sure to update your contact information through Skyward Family Access if anything changes throughout the year. The district will utilize the contact information in Skyward to send emails, robocalls and text messages during an emergency.
Sign-up for text alerts by texting “Y” to 67587!
School closures due to emergencies are unpredictable and can happen at any time. We encourage parents to have a plan in place for who will care for your child in the event of a school closure. Closures can be due to severe weather, unexpected system failures (water main break, no heat), or other health and safety concerns. Creating a care plan for your child now can minimize the stress when unexpected disruptions occur to the normal school day.
If you miss a call from the school, please listen to the voicemail (or check your email). This is a recorded message with pertinent information related to the emergency. Many people immediately try calling back and cannot get through. Not only is this frustrating for the parent/guardian, but this can tie up phone lines in an emergency situation.
Keep Phone Lines Open
During an emergency, we need to keep the phone lines open, and our staff may not be available to answer phones. In addition, calling a teacher’s phone or your child’s phone may draw attention to someone who is trying to stay quiet, or distract them from hearing important safety instructions.
This also applies to local first responders. Please do NOT call the Police Department or 911 to ask what is happening at the school. They will be responding to the emergency situation, and we do not want their resources diverted to answering parent phone calls.
Wait for Instructions - Do NOT Come to the School
In a true emergency, please monitor messages from the district and trust the plan. As a parent, your natural instinct may be to come to the school to see your child, but this may interfere with the emergency response. Roads/entrances to the school must be kept open for emergency vehicles coming to the scene, or to evacuate students from an unsafe situation. In either scenario, parents arriving at school may impede the response by creating traffic congestion.
School personnel and local first responders must focus on responding to the emergency situation and restoring safety first and foremost. Please Note: We have evacuation and relocation plans depending on the type of emergency, and your child may be moved to a different location. Please wait for instructions from the district.
Social Media, Rumors
We know that social media can be a place to find quick information, but this is often how misinformation and rumors spread. This causes further alarm, and pulls valuable resources from leadership as they attempt to respond and correct misinformation on the internet. Be the voice of reason and refrain from sharing information that does not come from official sources.
In a true emergency, we need to send clear information and instructions to parents. Participating in speculation and spreading rumors on social media can drown out the accurate and timely information that you need. Before sharing information on social media, please check the district website, official social media channels (Facebook and Twitter), or your email/text alerts from the district.